MATI AI

MATI AI — Your Asset and Service Data, Answered in Plain English

The AI assistant built into NextMegaByte

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MATI AI sits inside your asset register and service desk. Ask it "which laptops are out of warranty in the Abu Dhabi office?" or "what's our most-repaired device model this year?" and get an answer from your own data — no report builder, no exports, no waiting on IT. For your support team, MATI suggests resolutions drawn from tickets you've already closed, so common issues are handled in minutes.

IT Asset Management & Service Desk
People Consulting
Dell OEM

What MATI AI does

What MATI AI Does

Ask your data

Natural-language questions against your asset register, ticket history and licence records. Answers come back as figures, lists or charts you can export.

Suggested resolutions

When a ticket arrives, MATI surfaces how similar tickets were resolved before, with the steps that worked.

Auto-response and triage

Incoming requests are categorised, prioritised and routed automatically, with an acknowledgement sent immediately.

Anomaly detection

Flags unusual patterns — a device failing repeatedly, assets missing from a site, a licence count drifting from headcount.

Report generation

Describe the report you need; MATI builds it.

See MATI AI in a Demo

How ITM Helps You Work Smarter

A Single Platform. Unlimited Intelligence

ITM brings together every department with intelligent automation and real-time data visibility

IT Teams

Monitor, patch, secure, and control assets effortlessly using AI-driven asset management software.

Finance

Track depreciation, procurement, lifecycle costs, and spending accuracy with integrated asset management solutions.

Operations

Automate workflows, optimize performance, and monitor facilities with real-time data.

Executives

Access strategic insights, predictive dashboards, and performance analytics to drive smarter decisions across the enterprise.

Trusted by Industry Leaders

Built for Every Industry. Trusted Everywhere

From IT and manufacturing to healthcare, education, and finance, organizations across industries trust Asset Management Global to simplify operations and deliver measurable outcomes. Our asset management software scales effortlessly — from hundreds to thousands of assets — all monitored in real time through a secure, cloud-based global asset management environment. AMG enables enterprises to grow without complexity, while maintaining control, visibility, and compliance.

Human-Centric AI. Enterprise-Ready Asset Management Solutions

As businesses accelerate digital transformation, Asset Management Global continues to lead with AI-powered, adaptive, and intuitive asset management solutions. At AMG, we believe AI should empower teams — not replace them. Our global asset management software automates repetitive and manual tasks, freeing your people to focus on innovation, strategy, and business impact. By combining intelligent automation with human insight, Asset Management Global delivers sustainable value across every level of the organization.

FAQ

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MATI AI is the AI assistant built into the NextMegaByte platform. It answers questions about your assets, licences and tickets using your own data, and suggests resolutions for incoming service requests.

MATI suggests; your team approves.

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